These are the actual services the independent expert will offer aid in developing and or establishing, the main target being business process excellency performance.
They are executed following the Expert Action Plan once the Getting Started submission is received, and way-forward agreement is settled.
| Operation | Actions |
| Operations Analysis | Risk Management |
| Operations Efficiency/Yield | |
| Bottleneck Management | Identify existing/potential bottleneck |
| Performance Impact | |
| Actual/Opportunity Costs | |
| Relieving Bottlenecks | |
| Vendor Analysis | Performance Score |
| Risk Classification | |
| Order Processing | Order Acceptance |
| Quality System Management | Quality Risk Management |
| Preventive Performance | |
| Value Recovery | Actual/Opportunity Costs |
| Performance Impact | |
| Operation Risk Management | |
| Engineering Management | Process Validation |
| Equipment Validation | |
| OEE |