Project Management
RCCA (Internal & External Failures) project or program techniques to be used:
- Hybrid, enabling predictive task implementation or adjustive implementation with stakeholder or customer continuous involvement
- 8D
- DMAIC
Types of Projects to achieve Operational Excellence
- Throughput Management
- Bottleneck Relief
- Delivery Performance
- Value Recovery (External and Internal Failures)
- MSA
- Supplier Performance Tracking & Management
- Service Provider Performance Tracking & Management
Digitalization
Computer software or applications to be used to create AI-based tools to avoid manual entry, calculations, transfer and access:
- MS Excel + VBA
- MS Excel + PyXLL
- MS Access
- Power BI, Tableau
- Python by PyCharm JetBrains (or some other editor)
- MySQL, SQL for database storage and management
- Project Viewer
Processes to digitalize automatically or electronically while process is running:
- Data Capture – data is captured to avoid manual handwriting
- Data Analysis – occurs instantly or by interaction to produce results necessary to understand the process performance
- Data Storage – all data to be stored electronically to selected outlets access avoiding hardcopy paperwork
- Access – all data is accessible only controlled access to appropriate stakeholders, but protecting the data from post-process editing
- Results Display – this enables process owners to make the correct decisions or to merge data by date, time, process, category to view trends or compare various areas
- Document Pull Assistance – this enables stakeholders to easily find and access data, minimizing or search time
- Reminders – these typically emailed reminders keep stakeholders fully aware on time or before incidents, or flagging overtime incidents, enabling timely action or if tasks missed corrections before it is too late.
Process digitalization enables process owners and stakeholders to assess process performance in real time in order to make decisions immediately to ensure process excellence.