At Tamaru, we aim to provide the best possible services to our customers. However, if you are not fully satisfied with your purchase, we offer a clear and fair refund policy as outlined below.
1. Eligibility for Refunds
- Refunds may be requested within 30 days of purchase for all eligible products and services.
- To be eligible for a refund, you must provide proof of purchase and a valid reason for the refund request.
2. Non-Refundable Items
Certain products and services may not be eligible for refunds, including but not limited to:
- Custom services or consulting fees.
- Products that have been downloaded or accessed online.
3. Refund Process
Once your refund request has been received and reviewed, we will notify you of the status. If approved, your refund will be processed within 7-10 business days and credited to your original payment method.